“The change management strategy Avatar developed was nothing short of amazing. Their approach was multifaceted, exciting, fun and most importantly effective! The strategy was developed using a NASCAR theme that caught and kept the attention of our target audience. I received hundreds of emails, phone calls and comments regarding the quality of the training and how our approach made the key concepts “stick”. One phase of the project required our managers and supervisors to actually perform pit-stops on real race cars. The training was exceptional and provided our team with a hands-on approach to LEAN, 5S and Theory of Constraints process improvement techniques. During the many phases of the change initiative Avatar continuously monitored help desk calls and used the feedback from the field to refine and continually improve the effectiveness of the process.."

Don Mitacek, President & CEO