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Customer Service

Boxes, Bananas, and Customer Service

I went to the grocery store the other day for two reasons:…

Avatar Question and Answer Guide

What does Avatar do? Avatar produces custom outcome-based HR…

Barnes Distribution Case Study

Background Since working with Avatar, MSC Industrial Direct…

Ohio Edison Case Study

Background Ohio Edison has since become FirstEnergy.  FirstEnergy…

PolyOne Case Study

Background The Geon Company, since merged with M.A. Hanna…

SSP Fittings Case Study

Background SSP Fittings manufactures high performance fluid…

Proctor & Gamble Case Study

Background Proctor & Gamble (P&G) is the leading manufacturer…

MedStar Case Study

Background MedStar Mobile Healthcare is the exclusive emergency…

Diebold Case Study

Background Diebold, Incorporated manufacturers security products,…

Sherwin-Williams Case Study

Background The Sherwin-Williams Company engages in the development,…